Customer Stories

Who ever said insurance was boring? We love making a difference in people’s lives and the testimonials speak for themselves!

"Had a nice visit with Mike and Liz. They are a good agency that I recommend everyone talk to them about your insurance needs."

James Bryant

"Peggy and company always take care of my needs. Keep up the great customer service."

Al Vucicevic

"Excellent service, very mindful of what was best coverage at best price.....big thumbs up!"

Randal Henry

"Awesome service. They treat you right and are honest. Couldn't ask for more!"

Jeremy Berg

"Awesome people! They got my insurance done with no issues."

Barry Lostetter

"They treat you like family."

Paula Fisher

"Friendly, helpful people."

Gail Schrooten

"Kendra was tons of help with getting me a great deal on my car insurance!!"

Sarah Thielke

"Katie and Sean are awesome and very professional. I'm so glad we switched. They make insurance easy!"

Kayla Luttinen

"Provide great customer service. Just started with them and surprised by the low rate I was quoted and how thoroughly they described the policy and terms."

Linda Karpinski

"Always exceptional and prompt customer service from our agent, Tiffany (Meyer) Rivera - she’s made updating and adding policies seamless for us. Competitive policy pricing. Highly recommend her as an agent and Jensen-Sundquist to anyone looking for a dedicated and local insurance agency."

Derek Bertelsen

Frequently Asked Questions

We Have Answers

What are the different coverages in an auto insurance policy?

Bodily Injury Liability — covers the cost of injuries to other people that you cause while driving your car.

Property Damage Liability — covers the cost of damage that you cause to another vehicle or property (fence, mailbox, building, etc.)

Medical Payments— provides reimbursement for medical expenses for injuries to you or your passengers, regardless of fault.

Uninsured Motorist Coverage — covers the cost of injuries you or your passengers sustain in an accident caused by an uninsured motorist.

Underinsured Motorist Coverage — covers the cost of injuries to you or your passengers when another driver lacks adequate coverage to pay the costs of a serious accident.

Collision — covers the damage to your vehicle caused by hitting anything other than an animal. Examples: another vehicle, a tree, the ditch, etc.

Comprehensive — covers the damage to your vehicle caused by hitting an animal, or other non-crash damages (examples: fire, theft, hail, falling objects, broken windshield/window)

What is the difference between Actual Cash Value and Replacement Cost coverage?

The two main types of loss settlements are Actual Cash Value (ACV) and Replacement Cost (RC). With ACV coverage, the insured would be paid the depreciated value of the damaged property at the time of loss. With RC coverage, the insured is reimbursed the amount necessary to repair or replace the damaged property with similar type and quality at the current cost.

What factors determine my car insurance premium?

Here are some of the items that affect your rate:

  • Your age
  • Accidents, claims, & violations (both yours and the other drivers on your policy)
  • Vehicle make & model
  • Geographic location
  • Credit History
  • Insurance History
What if I purchase a vehicle on the weekend?

With most insurers, if you have an active auto policy, the highest amount of coverage on that policy will extend to a newly purchased vehicle for 7-14 days.

How can I save money on my homeowner’s insurance?

Most of our companies offer discounts like Claims-Free, Multi-Policy, Home Security System, and Newer Roof. We also recommend reviewing your policy every 1-3 years with your agent to ensure your home and property are sufficiently covered, as well as making sure you’re not paying for coverages you don’t want.

What is an umbrella policy?

Umbrella insurance is a type of personal liability insurance that covers claims in excess of your underlying policies (homeowners, auto, watercraft, recreational vehicle, etc.)

Can I pay my bill online?

Most of our customers are able to make payments online directly through their insurance company’s website or online portal.

What geographical areas do you cover?

Our core client base is northwest Wisconsin, as we have offices located in St. Croix Falls, Milltown, Grantsburg, Siren, Webster, and Minong. However, we are licensed in both WI and MN and provide insurance to many clients all the way from the Twin Cities to Duluth to Milwaukee and beyond.

Insurance Made Simple

Contact us

Call, email or stop by. We are always happy to help you with your insurance needs.

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